Family Hub Plus

Privacy

Family Hub Plus Privacy Policy

Effective date: September 20, 2026

This Privacy Policy explains how Family Hub Plus, operated by Household Anchor Tech ("Family Hub Plus," "we," "us," or "our"), collects, uses, shares, protects, retains, and deletes information when you use the Family Hub Plus application and related services (the "Service").

Family Hub Plus does not sell personal information and does not use household data for targeted advertising.

1. Information we collect

Depending on the features you choose to use, Family Hub Plus collects:

  • Names.
  • Email addresses.
  • User and account identifiers.
  • Optional phone numbers, including when provided as an account-recovery method.
  • Optional profile photos.
  • Optional health information entered by users, including medications, allergies, health notes, and appointment information.
  • Calendar events.
  • In-app household messages and communications.
  • App interactions necessary to operate household features.
  • User-generated household content, such as chores, meals and recipes, grocery information, homework and school information, reminders, notes, pet information, contacts, alarms, and similar content.

Our hosting and security providers may process standard technical request information, such as IP address, browser or device type, request time, and security or diagnostic events, when necessary to deliver and protect the Service.

2. How we use information

We use information to:

  • provide, maintain, secure, and operate Family Hub Plus;
  • create and maintain accounts, household profiles, roles, permissions, and authorized access;
  • provide optional account recovery;
  • enable the household features selected by users;
  • display household information to authorized household members and guests according to configured permissions;
  • send necessary account, security, recovery, and service communications; and
  • respond to privacy, support, security, and deletion requests and help prevent fraud or misuse.

We do not sell personal information or use household data for targeted advertising.

3. Children and families

Family Hub Plus is a family organization service and may contain profiles and information relating to children. An adult Account Holder controls the household and can create or authorize child and teen access. Children cannot independently create or administer a household.

Child information is used to provide the family-organizer features selected by the household. The Account Holder and other authorized adults can manage child or teen access and household information according to their permissions.

4. Health information

Health-record features are optional. Information entered there is used to provide the household health-record features selected by the user.

Family Hub Plus is not a healthcare provider or emergency service. Do not use Family Hub Plus for emergencies; contact the appropriate emergency service directly.

5. Sharing

Family Hub Plus does not sell user data.

  • Household members and guests: household information may be visible to authorized household members or guests according to permissions configured by the Account Holder.
  • Service providers: providers may process information on behalf of Family Hub Plus where necessary to operate the Service, such as hosting and infrastructure, security, authentication, storage, push-notification delivery, and transactional email delivery. This processing is not a sale of user data.
  • Legal and safety reasons: information may be disclosed when reasonably necessary to comply with applicable law or valid legal process, enforce applicable terms, or protect users, the public, or the Service from fraud, abuse, or security threats.

6. Security

Data transmitted between users and Family Hub Plus is encrypted in transit using secure HTTPS/TLS connections. We also use account authentication, household scoping, role-based permissions, and session controls. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention and deletion

We retain account and household information while needed to provide the Service and for the purposes described in this policy. Users can request account and associated-data deletion at app.householdanchortech.com/delete-account.

Open account deletion page

For an Account Holder: deleting the account deletes the account credentials and the household data controlled by that account, including family profiles, calendar items, chores, meals, school information, contacts, health records, reminders, alarms, and guest access.

For other household members with individual logins: deletion removes that individual's login account and associated account data. Household information belonging to the Account Holder is not automatically deleted.

A limited record of a deletion request and related support correspondence may be retained for up to 90 days for security, fraud prevention, and request documentation. Residual copies may temporarily remain in service-provider backups according to provider backup lifecycles.

8. User choices

Optional information—including phone numbers, profile photos, health information, calendar entries, messages, and other household content—is provided by users when they choose to use those features. Users may choose not to provide it, although the related feature may then be unavailable or limited.

10. Changes to this policy

We may update this Privacy Policy as the Service or our practices change. When appropriate, we will revise the effective date shown at the top of this page.

11. Privacy and support contact

For privacy questions, account or data requests, security concerns, or support, contact Household Anchor Tech / Family Hub Plus at familyhubplus@gmail.com.